01 Introduction
This Privacy Policy ("Policy") is issued by 87ph ("87ph," "we," "us," or "our"), the operator of the online gaming platform at 87ph.one ("Platform"). This Policy describes how 87ph collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "Data Subject") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.
By registering an account on 87ph or by continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data processing practices described in this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
Scope: This Policy applies to all personal data collected through the 87ph website, mobile-optimized platform, customer support channels, and any promotional or marketing communications issued by 87ph. It does not apply to third-party websites or services that may be linked from the Platform.
02 Personal Data We Collect
87ph collects the following categories of personal data, depending on how you interact with the Platform:
Identity & Contact Data:
- Full legal name, date of birth, nationality
- Government-issued ID details (e.g., Philippine passport number, SSS/GSIS ID, PhilSys ID, driver's license number)
- Email address, mobile number (Philippine format)
- Residential address (barangay, city/municipality, province)
Financial Data:
- GCash or PayMaya account reference (masked)
- Bank account details for withdrawal processing (bank name, account name โ not full account numbers)
- Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used
Gaming Activity Data:
- Game session logs, wager amounts, win/loss records
- Bonus and promotion usage history
- Responsible gaming settings (deposit limits, self-exclusion status)
Technical & Device Data:
- IP address, device type, operating system, browser type and version
- Session timestamps, pages visited, click-path data
- Cookie identifiers and similar tracking technologies (see Section 9)
Communications Data:
- Records of support interactions (email, live chat transcripts)
- Feedback, complaints, and dispute records
Sensitive Personal Information: Under RA 10173, certain data categories are classified as sensitive personal information and are subject to heightened protection. 87ph treats government ID numbers and financial account details as sensitive personal information and applies additional security controls to their storage and processing.
03 How We Collect Your Data
87ph collects personal data through the following means:
- Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
- Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
- Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, Maya, and banking partners; fraud detection signals from security service providers.
- Publicly available sources: Where permitted by law, 87ph may supplement your profile with publicly available information to assist with fraud prevention or compliance obligations.
04 Purpose of Processing
87ph processes your personal data for the following specific, legitimate purposes:
- Account management: Creating, maintaining, and securing your 87ph player account.
- Identity verification (KYC): Verifying your identity and age (21+) as required by PAGCOR-compliant operational standards and anti-money laundering regulations.
- Payment processing: Facilitating deposits and withdrawals through GCash, Maya, bank transfer, and debit card channels.
- Gaming services: Delivering game content, recording game outcomes, and maintaining fair play integrity.
- Bonus & promotions: Administering promotional offers, verifying eligibility, and preventing bonus abuse.
- Customer support: Responding to inquiries, resolving disputes, and improving service quality.
- Legal & regulatory compliance: Meeting obligations under RA 10173, the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR regulations, and other applicable Philippine laws.
- Fraud prevention & security: Detecting and preventing fraudulent activity, unauthorized account access, and cheating.
- Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion or limit-setting requests.
- Marketing communications: Sending promotional emails or SMS messages where you have provided consent. You may withdraw consent at any time.
- Platform improvement: Analyzing aggregated, anonymized usage data to improve the Platform's features and user experience.
05 Legal Basis for Processing
Under the Data Privacy Act of 2012, 87ph processes your personal data on the following legal bases:
- Consent (Section 12(a), RA 10173): For marketing communications and non-essential cookies, where you have given explicit, informed consent.
- Contractual necessity (Section 12(b)): For account management, payment processing, and gaming services โ processing is necessary to perform the contract between you and 87ph.
- Legal obligation (Section 12(c)): For KYC verification, AML reporting, and age verification โ processing is required to comply with applicable Philippine law.
- Legitimate interests (Section 12(f)): For fraud prevention, security monitoring, and platform improvement โ where 87ph's legitimate interests do not override your fundamental rights and freedoms.
06 Data Sharing & Disclosure
87ph does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
- Payment processors: GCash (Mynt), PayMaya/Maya, and partner banks โ to process deposits and withdrawals.
- KYC & identity verification providers: Third-party services that assist with document verification and age confirmation.
- Game content providers: Licensed game studios whose titles are hosted on the 87ph Platform, to the extent necessary for game delivery and fairness auditing.
- IT & security service providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under strict confidentiality obligations.
- Regulatory authorities: The National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or court order.
- Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.
Cross-Border Transfers: Some of 87ph's technology service providers may process data outside the Philippines. Where this occurs, 87ph ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to RA 10173 requirements, in accordance with NPC guidelines on cross-border data transfers.
07 Data Retention
87ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods include:
- Account data: Retained for the duration of your active account plus five (5) years after account closure, in compliance with AML record-keeping requirements.
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
- KYC documents: Retained for five (5) years after the end of the business relationship, or longer if required by a regulatory investigation.
- Support communications: Retained for two (2) years from the date of the last interaction, unless the matter is subject to ongoing dispute or legal proceedings.
- Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-recommended data disposal procedures.
08 Security Measures
87ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: All data transmitted between your device and the 87ph Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using industry-standard algorithms.
- Access controls: Personal data is accessible only to authorized 87ph personnel and service providers who require it to perform their functions. Role-based access controls and multi-factor authentication are enforced for internal systems.
- Security monitoring: 87ph employs continuous security monitoring, intrusion detection systems, and regular vulnerability assessments to identify and address potential threats.
- Staff training: All 87ph personnel with access to personal data receive regular data privacy and security training.
- Incident response: In the event of a personal data breach, 87ph will notify the National Privacy Commission and affected Data Subjects within the timeframes prescribed by RA 10173 and its IRR.
Your Role in Security: While 87ph takes extensive measures to protect your data, you also play an important role. Keep your 87ph login credentials confidential, use a strong and unique password, and notify us immediately at
[email protected] if you suspect unauthorized access to your account.
09 Cookies & Tracking Technologies
87ph uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:
- Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security tokens. These cannot be disabled.
- Functional cookies: Remember your preferences (e.g., language settings, display preferences) to personalize your experience.
- Analytics cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve features and performance. No personally identifiable information is shared with analytics providers.
- Marketing cookies: Used only where you have provided explicit consent, to deliver relevant promotional content. You may withdraw consent at any time through your account settings or by contacting support.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
10 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 87ph:
- Right to be informed: You have the right to know what personal data 87ph collects about you, the purposes for which it is processed, and how it is handled โ as described in this Policy.
- Right to access: You may request a copy of the personal data 87ph holds about you, along with information about how it is being processed.
- Right to correction: You have the right to request correction of any inaccurate, incomplete, or outdated personal data in your 87ph account.
- Right to erasure or blocking: You may request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where processing is unlawful โ subject to 87ph's legal retention obligations.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, on grounds relating to your particular situation.
- Right to data portability: Where technically feasible, you may request that 87ph provide your personal data in a structured, commonly used, machine-readable format.
- Right to lodge a complaint: If you believe 87ph has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Privacy Request". 87ph will respond within fifteen (15) business days of receiving a verifiable request, in accordance with NPC guidelines.
Identity Verification: To protect your privacy, 87ph will verify your identity before processing any data subject rights request. You may be asked to provide a copy of a valid government-issued ID to confirm that the request is made by the account holder.
11 Children's Privacy
The 87ph Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 87ph does not knowingly collect personal data from individuals under the age of 21.
If 87ph becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted in accordance with our data disposal procedures, and any deposits will be returned in compliance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered on the 87ph Platform, please contact us immediately at [email protected] so that we can take prompt action.
12 Changes to This Privacy Policy
87ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance from the National Privacy Commission. The "Effective Date" at the top of this page will be updated whenever material changes are made.
Where changes are significant, 87ph will notify registered players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how 87ph protects your personal information.
13 Contact & Data Protection Officer
87ph has designated a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
- Data Protection Officer, 87ph
- Email: [email protected]
- Subject line: "Data Privacy Inquiry" or "Data Privacy Request"
- Response time: Within 15 business days
- Support hours: 24 hours a day, 7 days a week
If you are not satisfied with 87ph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through their official channels.
NPC Contact: The National Privacy Commission can be reached through their official government website and handles complaints related to violations of the Data Privacy Act of 2012 (RA 10173) by personal information controllers operating in the Philippines.